Monthly Website Support Packages for Changes, Fixes and Ongoing Help
Many businesses already have a lot on their plates without dealing with constant website updates and changes. When a website isn’t kept up to date, small issues can quickly become bigger problems like broken layouts, forms not working, outdated content, or missed enquiries.
Our Website Support Plans give you a set amount of time each month for changes, fixes, updates, and help. So you always have someone on hand when you need it.
- Monthly support time for updates and improvements
- Support desk for requests, fixes and guidance
- Bug fixes and troubleshooting within plan time
- Monthly plan · 30 days’ written notice
Let’s take website updates off your to-do list.
Tell us what you need help with and share your website URL. We’ll recommend the right support plan and explain how our monthly support time works.
Website Help
What Website Support Covers & Why It’s Different to Web Maintenance
Website support is designed for businesses that need ongoing help making changes and keeping their website accurate and functional. That might be updating text and images, improving sections on key pages, troubleshooting issues, fixing small errors, or making regular updates as your business evolves.
Unlike web maintenance, which focuses on background protection like backups, monitoring and security. Website support is about hands-on work like your changes, your fixes, your improvements, that is delivered within a monthly time allowance.
- Avoid missed enquiries by keeping forms, buttons and key pages working correctly
- Stay up to date with content changes so customers always see the right information
- Fix issues fast before they become bigger problems
- Improve conversion performance with ongoing tweaks and page section improvements
What’s Included In Our Website Support Packages
Support Desk
Send requests through our support desk or WhatsApp and we’ll handle changes, fixes and guidance within your plan time.
Page Updates
We update existing pages and sections such as text, images, layout adjustments, links and CTAs. So your website stays accurate and aligned with what you’re currently offering.
Bug Fixes & Troubleshooting
If something breaks or isn’t behaving as expected, we’ll investigate and apply fixes within your support time. This includes common issues like layout problems, plugin conflicts, and form issues.
Small Content Updates (Text, Images, Links)
Perfect for regular edits like updating pricing, swapping images, adding new sections, changing contact details, or keeping service information current.
Plugin/Theme Updates (As Needed)
If updates are required to support a fix or improvement, we can assist as part of support the support plan.
Broken Link Checks (When Required)
If you’re restructuring pages or users report issues, we can check and fix broken links to keep the site user-friendly and professional.
Advice & Guidance on Best Practice
Get practical advice on what to improve and why. This could be page structure, CTAs, user flow, or content clarity. So changes are purposeful, not random.
Malware Scanning (When Required)
Regular security scanning helps detect threats early and reduces the likelihood of compromise or malicious activity going unnoticed.
SSL Issues
SSL issues can trigger browser warnings and reduce trust. We can check SSL status and validate the setup to keep your site secure and trusted.
Monthly Website Support Plans With Flexible Time Allowances
Choose a plan based on how often you need changes and how hands-on you want us to be each month. All plans include access to the support desk. Monthly plans require 30 days’ written notice to cancel. Read our Monthly Services Agreement for the full terms.
Bronze Web Support Package
£35
/Per Month
- 30 minutes support time per month
- Support desk access
- Small content changes
- Minor fixes & troubleshooting
- Monthly plan · 30 days’ written notice
Recommended
Silver Web Support Package
£80
/Per Month
- 1 hour support time per month
- Support desk access
- Bug fixes & troubleshooting
- Content edits + page section updates
- Plugin/theme help (where needed)
- Monthly plan · 30 days’ written notice
Gold Web Support Package
£150
/Per Month
- 3 hours support time per month
- Priority queue
- Larger monthly change requests
- Fixes, updates, improvements (within time)
- Monthly plan · 30 days’ written notice
Website Support Plans cover hands-on website changes, fixes and improvements delivered within your monthly time allowance. If you need ongoing site updates, backups, monitoring and security, our Website Maintenance Plans are available. If you want to improve rankings and generate more enquiries from Google and Bing, our SEO services and Monthly SEO Packages are also available.
If your monthly support time is used up, any additional work can be quoted and billed at your agreed ad-hoc rate, or scheduled into the next month where appropriate.
Our Reviews
We’re proud to support businesses across the UK with Domains, Website Hosting, Website Design, and SEO. Here’s what our clients say about working with Conor Bradley – Digital Agency.
Client Case Studies
Here are a few recent projects showing how we design websites that look professional, build trust quickly, and generate enquiries. Each case study highlights the client’s goals, our approach, and the outcome.
Apex Finance (Sutton Coldfield)
Hyde Park Pharmacy (Doncaster)
The Yorkshire Editor (Sheffield)
Related Website Services
Our website services cover everything you need to grow online. From design and maintenance to ongoing support and SEO, we provide a complete solution to keep your site performing and generating enquiries.
Website
Design
Modern websites built around clarity, conversion and a smooth experience on mobile.
- Clear pages for your services
- Mobile-friendly layouts
- Designed to encourage enquiries
Website
Maintenance
Keep your website protected, stable and up to date with regular WordPress maintenance.
- WordPress and plugin updates
- Monitoring and backups
- Ongoing website protection
Website
Support
Monthly help for the content changes, improvements and fixes your website needs.
- Content updates
- Layout tweaks and new sections
- Website troubleshooting
Website
SEO
Improve your visibility in Google and Bing with a focused approach to website SEO.
- On-page improvements
- Technical SEO fixes
- Monthly SEO packages
Frequently Asked Questions
We will need the following:
You can indeed, we will move your website from your existing hosting provider to ours free of charge!
Absolutely not, we can work with your existing hosting supplier. We usually recommend our clients to use our hosting as everything is in one place and gives us easier access to do our tasks.
No, we are here to do the technical work for you. Keeping your mind on tasks that matter, such as running the business and buying stock.
Website Support Packages give you a set amount of dedicated time each month for hands-on website help for content edits, fixes, improvements, and troubleshooting.
Website Support is for hands-on changes and improvements. Website Maintenance focuses on updates, backups, monitoring and security. Many businesses choose both: maintenance for protection and support for ongoing updates.
These packages are primarily designed for WordPress websites. If your site is on another platform, contact us and we’ll confirm what’s possible.
In most cases, yes, once access is in place. We’ll confirm the priority of your request and then action it within your plan time.